Job Responsibilities and Requirements:
Essential Functions:
Associate Relations:
Working with the Human Resource Zone Manager in assisting District Managers and Store Management in identifying potential associate relations opportunities, providing counsel and advice to stores and district business partners to create swift solutions and productive outcomes. Follow-up to ensure continued closure. Survey employees to assist in identifying morale problems and offer District Manager ideas and suggestions in developing meaningful action plans to resolve/enhance the climate. Foster a positive Work Environment and open communication between managers and Associate's. Work with Human Resource Zone Manager in the interpretation of personnel policies and procedures. Assist District Managers and Store Management in redirecting Associate's when necessary, formulating action plans with managers when potential associate problems are identified. Provide input to District Managers on all exempt management level performance reviews. Investigate, respond and find solutions to all associate complaints in a timely manner. Staffing: Conduct and coordinate New Management Orientation regularly. Conduct interviews as necessary on exempt and assist in the completion of on-going management retention surveys of new managers quarterly. Drive the new hire orientation process in all stores. Work with District Managers to ensure that the external direct recruiting effort, the hiring process and the identification and promotion of internal management candidates is executed and maintained to Company standard. Participate in the Management Assessment process for identifying internal candidates for potential career advancement or performance development. Make recommendations as needed to assist District Manager in developing action plans. Responsible for ensuring WOTC targets are met throughout the zone. Monitor the training store placement process for trainees and ensure completion and adherence to all program completion standards. Mentor and monitor trainees throughout the process. Track internal/external placement and promotions monthly. Assist in the sourcing and recruiting of Store Management candidates. Government Regulations Conduct STAR Visits on-going throughout the zone based on Requirements set and agreed upon in partnership with the Human Resource Zone Manager and District Managers. Coordinate with unemployment tax consultant as necessary, regarding state unemployment claims. Coordinate And/or participate in Department of Labor claim hearings when necessary. Partner with Loss Prevention in handling and processing workers compensation claims to expedite a return to work where appropriate. Research and document any state or federal agency complaints, and coordinate response with legal counsel. Training: Assist District Manager in evaluating Human Resource training needs annually, establishing a calendar of training topics to be presented for store level management. Responsible for implementation and tracking of Management training programs on a store level basis. Follow up on training topics to ensure consistency. Monitor and measure success of programs. Conduct training workshops and seminars as needed to enhance the skill set for store, district and zone management.
Essential Functions:
Associate Relations:
Working with the Human Resource Zone Manager in assisting District Managers and Store Management in identifying potential associate relations opportunities, providing counsel and advice to stores and district business partners to create swift solutions and productive outcomes. Follow-up to ensure continued closure. Survey employees to assist in identifying morale problems and offer District Manager ideas and suggestions in developing meaningful action plans to resolve/enhance the climate. Foster a positive Work Environment and open communication between managers and Associate's. Work with Human Resource Zone Manager in the interpretation of personnel policies and procedures. Assist District Managers and Store Management in redirecting Associate's when necessary, formulating action plans with managers when potential associate problems are identified. Provide input to District Managers on all exempt management level performance reviews. Investigate, respond and find solutions to all associate complaints in a timely manner. Staffing: Conduct and coordinate New Management Orientation regularly. Conduct interviews as necessary on exempt and assist in the completion of on-going management retention surveys of new managers quarterly. Drive the new hire orientation process in all stores. Work with District Managers to ensure that the external direct recruiting effort, the hiring process and the identification and promotion of internal management candidates is executed and maintained to Company standard. Participate in the Management Assessment process for identifying internal candidates for potential career advancement or performance development. Make recommendations as needed to assist District Manager in developing action plans. Responsible for ensuring WOTC targets are met throughout the zone. Monitor the training store placement process for trainees and ensure completion and adherence to all program completion standards. Mentor and monitor trainees throughout the process. Track internal/external placement and promotions monthly. Assist in the sourcing and recruiting of Store Management candidates. Government Regulations Conduct STAR Visits on-going throughout the zone based on Requirements set and agreed upon in partnership with the Human Resource Zone Manager and District Managers. Coordinate with unemployment tax consultant as necessary, regarding state unemployment claims. Coordinate And/or participate in Department of Labor claim hearings when necessary. Partner with Loss Prevention in handling and processing workers compensation claims to expedite a return to work where appropriate. Research and document any state or federal agency complaints, and coordinate response with legal counsel. Training: Assist District Manager in evaluating Human Resource training needs annually, establishing a calendar of training topics to be presented for store level management. Responsible for implementation and tracking of Management training programs on a store level basis. Follow up on training topics to ensure consistency. Monitor and measure success of programs. Conduct training workshops and seminars as needed to enhance the skill set for store, district and zone management.
