Designation: - Server Engineer/ Technical Support Engineer ( L2 )
Location: - Mumbai
Industry: - I.T
Salary Offered: - 16k – 18k Per Month
Location: - Mumbai
Industry: - I.T
Salary Offered: - 16k – 18k Per Month
Profile of our Client: - They believe in developing a strong
association with the customer to ensure that their services enable them
to utilize their investments in optimizing their business processes.
They have a solutions centric approach towards every customer with an
ITIL based strong service delivery infrastructure. Their support team
has a pool of skilled resources adhering to the Process Methodology.
They have alliances with global IT leaders such as HP, Cisco, Symantec,
Microsoft, APC, Intel, Schneider, VMware, Citrix, Cyberoam and many more
which ensures that every client achieves high level of efficiency and
security through the ever evolving cutting edge technology.
Responsibilities:
• Understand, analyze and resolve customer issues
• Good Hands on experience on Windows 2003/2008, Active Directory, DNS, DHCP, administration
• Receive and respond to customer issues and queries regarding any aspect of our products
• Keep customer informed about the resolution of issues
• Assist in formulating and streaming the support process
• Provide internal training and tech seminars on products to the team on a regular basis
• Experience in Windows OS and File and Print Services, Backup, Monitoring and Management of tools
• Server Hardware: Hands on experience with Server Hardware from any of the vendors & remote connectivity tools
• Knowledge of softwares used at Client Site
• Knowledge on Antivirus, Security Patching
• Knowledge of Server Patching process
• Knowledge of Microsoft clustering
• Good hands on experience on with VMWare ESX platform, Windows 2003/2008 & certification
• Streamlining issue resolution by coordinating with the customers IT resources and the user community
• Hand on experience on network devices like routers, firewall & switches
• Good communication and presentation skills
Interested candidates please forward your resume to prs.omkar@gmail.com or call 9594090749 for Omkar Sathe.
Note: Do not pay any employer as real employer do not demand it.
Responsibilities:
• Understand, analyze and resolve customer issues
• Good Hands on experience on Windows 2003/2008, Active Directory, DNS, DHCP, administration
• Receive and respond to customer issues and queries regarding any aspect of our products
• Keep customer informed about the resolution of issues
• Assist in formulating and streaming the support process
• Provide internal training and tech seminars on products to the team on a regular basis
• Experience in Windows OS and File and Print Services, Backup, Monitoring and Management of tools
• Server Hardware: Hands on experience with Server Hardware from any of the vendors & remote connectivity tools
• Knowledge of softwares used at Client Site
• Knowledge on Antivirus, Security Patching
• Knowledge of Server Patching process
• Knowledge of Microsoft clustering
• Good hands on experience on with VMWare ESX platform, Windows 2003/2008 & certification
• Streamlining issue resolution by coordinating with the customers IT resources and the user community
• Hand on experience on network devices like routers, firewall & switches
• Good communication and presentation skills
Interested candidates please forward your resume to prs.omkar@gmail.com or call 9594090749 for Omkar Sathe.
Note: Do not pay any employer as real employer do not demand it.
